Byjus — Fraud Byju's

Hi,

This is regarding Subscription ID: [protected]. At the time of subscrption your senior mangement told me that your subscription if of class 9, 10, 11 and 12 and for jee as well for live classes however now after two years the byjus agents is saying that for 11, 12 and jee it is only tablet course and not live classes course. At the time of subscrption when I asked for the email confirmation of course the person has sent me a manual email that I"ve subscribed for 9, 10, 11, 12 and jee and didnt mentioned about live or jee course. And I haven't received any confirmation email after 1.5 years as well. This is totally a fraud done by byjus agents just to complete their target and you guys are playing with the kids future. I've attached the screenshot of the email sent by you. Please check and resolve asap.

And when I escalate it then your mentor Name: #Rohini gives me false promise for followup multple times, promised to call back multiple times but she never called back. just a pathetic service.
My mobile no: [protected]
Email ID: [protected]@gmail.com