Byju's — fraud company & worst services

Address:

Hyderabad, Telangana

Like other customer and parent i was eager to purchase byjus device for my son who is studying in class-x after watching some of the demo videos of byjus on youtube. However, my excitement and joy was shortlived after purchasing your device and service. I would say very big disappointment and pathetic service which i didnt expected from byjus.

Coming straight to point. I purchased this services on 12th may 2019 as per date on my receipt. Before i purchased one of your execute has visited our home and given the demonstration. While discussing, he has convinced and told us so many things and one thing which got really impressed is the services of mentor to students. However, this looks to be just marketing gimmick from byjus to sell there products. Till date i have not received any call nor i know who is the mentor who will be tracking and helping my sun with his doubts and clarifications.

I feel cheated by byjus and taken for ride. I have purchased this subscription for three academic years class x, xi & x!! Thinking good service and mentorship from byjus mentors. But all in vain.

We feel cheated and our hard earned money which i am willing to pay looks like gone for a toss.

The most disappointing is your executive who sold this (Byjus emp id:[protected] never picks the phone and always give reason that he is in meeting.

I am going to share & escalate my experience with my contacts in government and all social media to expose your worst services.

If possible, escalate this or show this to byju ravindran.