[Resolved]  Byju's — fraud information and cheating on refund money

I enrolled for byju from grade 5 to 10. Fees was supposed to be paid for all the years together.
Commitments made by the sales person (Sahil):
1) cancellation can be done at the start of every year. Remaining money will be refunded.
2) english will be one of the courses
3) courses will be highly aligned with the board (Cbse/icse etc.) and the school

Now, their policy is that within 15 days of trial period only, we cna request for cancellation. However, their way of calculating the number of ways is so erractic. E. G. I received the product on 15th feb 7pm, it was counted as 1 day by them. So, when i called on 2nd march for cancellation, they said we are already out of trial period.

Moreover, they said that all the information given by the sales person is invalid. So, now i am stuck for 6 years and all my money is gone. Their curriculum is so basic and not everything from the coursebook is covered.

I request to the authority to take necessary action against byju's and help getting my money refunded.