Byju's — fraud loan

Address: Mumbai City, Maharashtra, 400068

I already cancel my order within just 2 day after order... and write all mail to cancel the product and cancel my loan... they cancel my order but still i received my pending loan amt😡😡😡 plz resolve it ...its called totally fraud... shame on big brand name

byju education counsellor came to our house. He convinced us to purchase course material of std 8 to 10th for my younger child. Free for another child who is studying in 10 th. It would cost me around 23500 rs. H e suggested me to lock they offer today only by giving cash of some -and arrange credit of sone rs from capital float. I will finalised only when i will discussion with my both children. He assured me that once i will confirm. Within 7 day i had contacted him for cancellation of product on ph, mail & whatsapp. He assured me the same. Meanwhile i had given application to bank for stop payment. Still he had deposited cheque i contacted him again for cancellation of product. He assured me it is already cancel.
On 4th july i received sms from capital float that emi is pending. Contaced byjus & capital float. Every time that assured me but both r not coordinating.
Capital float demanding emi continuesly sms & doing calls for payment. I m getting heavy penalties from bank for insufficient balance. It also affects my cibil score in bank.
My complaint against both companies that they r doing syndicate loot of indian people, harassing them, severe action must taken against them by the concerned authorities. They must apologize to me & my banker. They should do their business in more transparent way.
Encl : my whatsapp communication with byjus education counsellor.