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[Resolved]  Byjus — Fraud of rupees 10000

My name is Ganesh am studying in class 10 in Andhra Pradesh.I am suffering from arthritis and because of this am not able to go to school from 3 years am sitting at home and learning.this am writing my board exams so to learn I have bought a 10 th class course from them when am buying they have told that I can clarify my doubts through video chat .and you clarify you are doubts .I felt so happy because as am not going to school this help me so much .But what happened is exactly opposite they did not provide any option for asking doubts.they have sent only videos.they did not even gave an option for asking doubt this became a minus for me .Am from a poor family by father bought 10000rupees loan .Now we are feeling sad. Now how can I write my exams please help me what to do.I DONT WANT LEAVE THESE CHEATRES.please help me
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Complaint marked as Resolved Aug 21, 2016
Verified Support
BYJU's Customer Care's response Jul 12, 2016
Hello Sir,

I apologise for the inconvenience caused and request you to drop a mail regarding your issues to my email id ankita.[protected]@byjus.com

Please mention your order id and the date of purchase along with other details. I will try to extend as much help as possible from my end.

Regards,
Ankita Priya
Business Development Associate
Byjus Classes
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