Byju's — fraudulent activities

Address:

Byju's, 2nd floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Bangalore, Karnataka, 600089

Byju's agent sathish gave fake promises and didn't explained clearly about emi-loan and took loan for my cousin's son and sold byju's memory card for ₹25000 and emi around ₹2500 per month. My cousin is not educated and this byju's agent gave fake promises and not explained about the emi properly. He got signature in loan form and applied loan himself. Now without my cousin's knowledge ₹2500 for debited and he is very poor and earning 10000 a month. I have contacted them many times regarding cancelling the account but they not agreeing and saying like 15 days trial period was over. This product is worst and no proper customer service. Now my cousin have no idea other than a suicide or lodging complaint. I hope you will look into it and ask byju's to cancel the subscription and loan immediately. We don't want refund just cancel the subscription as it is. Byju's agent and byju's is purely responsible for this misconduct from their side. They are just brainwashing the parents to sell their products. Please help to cancel the subscription and make sure not to debit any emis further.