[Resolved] Byju's — hardware/software issue | |
I have purchased byjus product approx. One month ago. The tablet that you have sent is lenevo tablet 7 inches which has pathetic battery life. It works only for 2-3 hours even though it has 10% charge. I have to carry my power bank all the time which is not feasible all the time. Please resolve my issue as soon as possible... I really hope tablet that you guys have inventory is not refurbished ones. If this is the case its serious issue which has to be taken care of. Please check you inventory. I have been calling customer support for a while but to my disappointment nobody is willing to take the responsibility. Was this information helpful? | |
Nov 24, 2018 Complaint marked as Resolved Byju's IT department has contacted and provided me with a solution, if only this does not work then we can exchange it with a different tab BYJU's customer support has been notified about the posted complaint. | |
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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