Byju's — Hassement calls from Staff Mr. Rajeev

Address:

Jaipur

I want to know did we make a mistake if we have downloaded the app of Byjus. What kind of staff Byju's is hiring, is it without checking background? unprofessional people are talking rubbish to the kids and parents... is this kind of services Byju's is offering?

This is regarding the promotional calls from Byjus received on 24-Sep-2021. A person with the name of Mr. Rajeev called from number [protected]. He wanted to talk to the father of the child, because of the work from home these days, my kids said he is not available at home, he got panic started talking roughly to the kids and started shouting on them. Father noticed that there is a call received and kids are getting useasy talking to the call. My husband talked to him and said we are not interested then Mr. Rajeev from other side (from Byju's) started shouting on him as well. My husband told him to stay calm and talk properly then Mr. Rajeev threated him that you are taking me light, now I will tell you who I am and you will receive back to back calls and you will be in trouble. And then also he called many times, we just hanged on calls to stop the misbehavior.
I want to raise complaint against Byjus for this misbehavior and harrsement done by Mr. Rajeev