Byjus — I already raised a request to cancel my byjus subscription in 15 days according to thier company policy.

Address:	Bhavya tower lucknow uttar pradesh
Website:	byjus.com/complaints-resolution

One day i sudden got a call from byjus, he told me he was assigned for the counselling session for my sister . He came to my house nd i bought a course for my sister . The counsellor didn't guide me well that he is giving byjus loan for the course nd he proceeded . I raised a request to cancel my subscription in 15 days according to thier policy but now they're not responding to any mail and calls . I'm constantly calling and mailing them but they're refusing me to cancel my subscription. Kindly help me with the concern.