[Resolved]  Byju's — inefficient mentor

I am a cat aspirant with byju's tablet. I really disappointed with my mentor's lack of response for days together. Even if the response i receive, it doesn't solve my purpose it's a request to ask the mentor to respond with a proper solution or please change my mentor who is more efficient in tackling queries. Please let me know how to mention the name of the mentor without publicly displaying.
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Jun 6, 2019
Complaint marked as Resolved 
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I have registered Byjus app and paid my first instalment fee of Rs.12, 000 on 12.5.19 and the Byjus marketing rep promised me to send the tab within 5 working days. Till now i didnt received the tab. Contacted the Byjus app help line from 27.5.19. They promised me to provide the tab next day itself. Still now not received the product
Please cancel this loans and tablet because money problem sir

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