| Address: | BYJU’S Support Team, BYJU'S IndoSpace Logistics Complex Bommasandra Address: Plot Nos. 183 to 187 & 254 to, 258, Bommasandra, Bengaluru-562106 |
We had taken a program for my kid for 15days which is free, we received the product on 5th of August 2022. Before completion of free period we raised a request to cancel the program on 16th August 2022 through mail and from there I’m mailing and calling them to cancel the program they are not responding. After calling so many times to customer care and trainer, they sent One of Byjus representative came to my home and inspected the Tab and material and he said “ok”. Now the time is EMI deductions started from byjus, I discussed with my bank too they don’t have a previllage to cancel the EMI and it will affects on my CIBIL score. We courier the products to Byjus office on 26thSep 2022. Even today 28th Sep 2022 I called to customer care they are saying that 28days to refund, previously in the mail and calls they said 7-10days to refund. How can I proceed further to take action against Byjus.
Name of student: P Badrinath
Father name: P Keshava Rao Was this information helpful? | 
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