Byju's — learning app

Address:Bannerghatta road, 560029

I purchased the byjus learning app for my daughter last month and got the product on the 11th. We were not interested in continuing with the app due to some issues and informed the counselor, mr. Shaikh of our decision to cancel the product and repeated calls were made to him, he informed us that he will get back, this is despite telling him that we did not want him coming back later to us saying that the trial period was over. As there was no response from their side, we had to look up the net for the cancellation procedure and sent a mail on 27th. Now, byju's folks are just adamant that they will not cancel and that we have to pay up the entire amount. Pl don't buy anything from this company.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4168
    Pending
    0
    Resolved
    1427
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information