[Resolved] Byju's — mentor not responsive | |
Hi, i have to constantly remind my mentor as the person who takes other queries to get back to me whenever i have any query related to either doubts or any other issue as such. Persistent calls and emails seem to be not working at all as they all are unresponsive. I have enrolled for gmat classes and there was been no concrete response from any of the mentors assigned, let alone giving any proper mentoring advice. This is a huge disappointment as the exams are 2 months away and i haven't received any proper guidance to as to how to go about writing my exams. I hope it is resolved as soon as possible or i would like to request for a refund if this case continues with no useful response from any staff at byjus. Was this information helpful? | |
Nov 22, 2018 Complaint marked as Resolved my complaint got acknowledged and resolved as well in 24 hours of putting it up. BYJU's customer support has been notified about the posted complaint. | |
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