Byju's — Misbehaviour of Educational counsellor,, ARKO

Sir,
One of your educational counsellor Naming ARKO...i am unaware of further details called me and used abusive, harsh language and even told me that I am bound to answer him with all his queries,

He was indecent, laughing & directing me to use one language,

He should to hold accountable for his behaviour & i am having such a pathetic experince with BYJUS ...even thid guy mentally harassed me & my family.

If punitive action is not taken i am sure byjus will not impart education to children but they will endorse arrogance, rudeness mocking of people.

regards

TAPAS DAS,
DURGAPUR CITY, WEST BENGAL, PIN-713216
[protected]

I HAVE RECEIVED THE CALL FROM THIS NO, , , , , , [protected]
when my child was having online school classes.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Comments

please provide your complaint escalation matrix..., as your first line executives try to avoid taking up these issues seriously thereby jeopardizing companies repution and overall business,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4163
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information