Byjus — Misleading information provided

Address:

Bangalore

Hi, I bought subscription for my daughter in 2018 for five years . Mr Rohit ([protected]/[protected] ) visited our home and assured us that if we are not satisfied with the product we can anytime return it even after one year . We contacted byju s customer care after 20 days they simply refused that the subscription can be returned in 15 days from the date of purchase. Mr Rohit also assured us that the tablet can replaced if some Physicsl damage happens to it during 5 years course duration but I contacted customer care when the screen was broken they again refused that we are not liable for any physical damage. They are cheating the consumers by making false promises and just wasting our hard earned money .