[Resolved] Byju's — My Course not activated by Byju's, even I have paid the tuition fees.

rajmec

from Lucknow, Uttar Pradesh

Oct 3, 2022

Address:

Byju's

I have paid the Tution fees for Byju's Gradeup program for AE/JE EXAMS. I HAVE CALLED SO MANY TIMES, but the Sr Adviser Karan everytime saying that i have send the query to the backend and the course will activate within 2 hrs, but the is yet not activated, I have purchased the course on 28 September 2022, and paid all the fees to Byju's, but they are fooling me. From tomorrow itself they are not receiving the calls. Please register the necessary action against the people who are fooling us. I am attaching the payment proof and whatsapp chat details. Please escalate my problem.
My Byju's Gradeup id : email id: [protected]@gmail.com
Phone no: [protected]

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Oct 7, 2022

Complaint marked as Resolved

Karan sir from Byju's has resolved my problem.

BYJU's customer support has been notified about the posted complaint.

Oct 03, 2022

Updated by rajmec I have purchased the course from Byju's Gradeup with I'd name: RAJNISH KUMAR TEWARI