Byjus — Need Refund

We subscribed for Class X (SSC Maharashtra Board) by paying Rs. 29000 on 01st July (Reference ID - BYJUS[protected],

We are not satisfied with the course content and the application, also your team is not coordinating when required any support they are just playing passing the ball,

Two lectures are held at same time, when raise a complaint we get information that it is technical issue which will be resolved, but nothing happens,

Class X SSC Board syllabus is not upto the mark, chapters are missing,

Test papers are not linked properly for SSC Board they are linking CBSE exam paper, when we complaint they say it is technical error,

When we request for refund through sales person or mentor we get message "Than You for your message, We are unavailable right now, but will respond as soon as possible" but nobody care to callback, they even stop answering our calls,

We do not want to go through all this for the entire year,

So please process my refund request and refund money back.