Byju's — no mentor since year and a half

Address:

Byju's, 2nd floor,tower D, IBC knowledge park, 4/1, Bannerghatta mainroad, bengaluru

Got it for 2 kids. But no mentor is there to guide except the name of the mentor after a lot of complaining. Just one day before the exam the mentor calls up and asks the kids to cram up the subjects. Wow. Isn't it great. Wasted 90k + for this service. And kids lost interest in studies completely. Can't put them in coaching institutes as paid a lot to byjus and our pocket doesn't allow now. Future of the kids appear bleak.