Byju's — no one is care for your payment returns from byju's

Address:

161 PALIKA VIHAR AMBALA CITY, 134003

I have purchased a course from byju's for my daughter and we have received tab with added course on it on 04.02.2019, she tried to learn by using you app on tab but she is not comfortable with that and she refuse to study with this.
So as we request you to take your product back and refund our payments.
I have following up for my refund since 2 days but no one is replying for refund. I have send back tab to byju's office addres location
2nd floor, tower d, ibc knowledge park, bannerghatta main road, bengaluru, karnataka, india - 560029. They stated threatening that you have to use tab as we will not refund your money.
Byju's is not working on principle of customer is king. If you do not change your policy of refund then it will harm you business model. It will effect you on social media. India is country where you have to listen to customer. Else if you make money important then customer then you will lose your business in future.

Rhythm gupta
D/0 diwakar gupta