I had purchased byjus Examprep subscription for my brother for NDA course(on 11 June 2022 for Rs. 16, 000/-) in which I was promised to have hard copy Booklets with notes, test papers and other important stuffs to be delivered in time, which is yet not fulfilled and when contacted, they said it will take atleast 15 more days. Even if I receive it by then, My brother will get less than one month to prepare for the exam for which I had purchased this course 2.5 months before. Also, many classes are getting cancelled by the Byjus teachers which are scheduled to happen.
When I talk to their executive, their response is: can't help, won't cancel subscription and do whatever you want...
I request the authority to please help me refund my fees and cancel my subscription as this course is a waste for us without the service it was supposed to provide like Booklets and online classes.
Details of purchase:
Name of student(consumer): Vivek Kumar
contact no.(profile detail): [protected]
course name: NDA II 2022(for NDA NA)
course fees: Rs 16, 000/-
data of purchase: 11th June 2022
please help me get full refund
Thank you
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