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Byju's — not cancelling our services

We have been fooled by byju's. They are misleading customers by using kids future as a tool.

Our emi was deducted earlier then it was told by ms. Sneha tiwari (Ahmedabad sales executive of byju's, and since then she has stopped taking our calls or reply on messages.

We were promised monthly tests to review the progress of each child but no such thing happen.

We also tried to contact support desk but no body is bothered to reply.

It seems like old hindi saying - "khel khatam, paisa hajam"

Poorest customer services and grievances services has to be of byju's. And in addition they are trained not to revert anything on mail.

Kindly help us to get our services cancelled and no further deductions to take place. So we don't lose our money any further.
Tushar vakil

not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services

Complaint Status


[Aug 31, 2019] BYJU's customer support has been notified about the posted complaint.
Updated by tusharvakil Sep 17, 2019
no solution provided till now and now demanding more money.

Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

So far no solution has been provided and now they are demanding further payments.

pls help.

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    60%
    Complaints
    2158
    Pending
    0
    Resolved
    1300
    phone
    +91 92 4133 3666
    location
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029