Byju's — not cancelling our services

 
2 Reviews
India
 tusharvakil on Aug 31, 2019
We have been fooled by byju's. They are misleading customers by using kids future as a tool.

Our emi was deducted earlier then it was told by ms. Sneha tiwari (Ahmedabad sales executive of byju's, and since then she has stopped taking our calls or reply on messages.

We were promised monthly tests to review the progress of each child but no such thing happen.

We also tried to contact support desk but no body is bothered to reply.

It seems like old hindi saying - "khel khatam, paisa hajam"

Poorest customer services and grievances services has to be of byju's. And in addition they are trained not to revert anything on mail.

Kindly help us to get our services cancelled and no further deductions to take place. So we don't lose our money any further.
Tushar vakil

not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services
not cancelling our services

Complaint Status


[Aug 31, 2019] BYJU's customer support has been notified about the posted complaint.
Updated by tusharvakil, Sep 17, 2019
no solution provided till now and now demanding more money.

not cancelling our services
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

So far no solution has been provided and now they are demanding further payments.

pls help.

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    Customer satisfaction rating
    62%
    Complaints
    1768
    Pending
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    Resolved
    1101
    phone
    +91 92 4133 3666
    location
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    Byju's - not cancelling our services