Byju's — not cancelling the order & refunding initial amount

Address:

Banglore

I have ordered for a course for my daughter sanjana goswami and paid the initial amount of rs5000. But we are not satisfied with the course and thereafter opted for its cancellation within 15 days of delivery through my registered mail to their cancellation mail. Order was delivered to us on dated 20.05.20 and we mailed for its cancellation on dated 02.06.2020. Still after sending cancellation mail, daily byju's new representative calling me and asking me for emi rather than cancelling the order and refunding money.