Byjus — not even courtesy to reply

Address:

Mumbai City, Maharashtra, 400080

I have mailed you regarding cancellation of product and fraud done by your counceller Mr Abhishake Mohanty, and on that basis from today morning to till
now i have spoke to Mr. Vikas who told me that my mentor hasbeen changed today and he is my new mentore. i told him about the fraud done by mr mohanty and he told me he reply in 5 mins. but after 1 hour i again called byjus and i came to know that again my mentor has changed and Miss Ruchi is my new mentor earler it was Miss harshita and before that was Mr aniruddh.

every body told me that they will arrange call soon but till now i have not got any call from byjus.

i was keep on telling how i am cheated from byjus to all mentor but i am not getting any solution regarding this.

byjus being a professional comply treats customers like this???

cheats innocent parents by taking loan on their behalf without informing tham and when we called them and email them not bother to reply also.

is this a professionalisum????

i request you to please be professional and sort this matter on urgent basis.