Byju's — Not refunding my money as per commitment made

Address:

online. Head office Bangalore

On 7th sept 2023, BYJUs representative come to home, told his companys profile and recommanded 10th class private education online for my child.
We have made payment of Rs. 40000/- on same day. Representative assured us that if you you are not happy with BYJUs, you can cancell order within 15 days and will get back 100% refund.
As we are not happy with BYJUs, we have raised cancellation request from 15th sept 2023 through emails and also by calling at their customer care.
Today is 13th oct 2023, till date i have not received my refund. Almost daily i am giving emails and daily calling on their customer service, i am not receiving proper response from BYJUs. Their customer care telling that "you will get call from cancellation team within 72 hours "
Till date i have never received call. I never received any reply for my reminder emails which i am giving almost daily,

Hope this cosumer complaint website will help me to solve my issue.

Thank you