Byju's — Not responding and not refunding

Address:Hyderabad

Hi,

I have made extra payment towards BYJU'S subscription and requested for refund and sent a mail on 21stJune2022. But there is no response from BYJU'S.

Please check following is the transaction ID:BYJUS[protected] that I have made payment of 5000rs/- using UPI method on 17th June 2022 attaching the screen shot for reference.

Along with this I'm attaching screenshot of payment link that I used for payment of 5000rs/- and 13000rs/- on 19th June 2022.

Please try to make BYJU'S to initiate refund the extra amount of 5000rs/- I have sent a mail on 21stJune2022. But there is no response from BYJU'S.

Please try to make BYJU'S to initiate refund the extra amount of 5000rs/-.

Because I had to make down payment of 18000rs/- for the course that costs me a total amount of 88000rs/-. But I have made extra 5000rs/- on 17thJune 2022 that I need refund. But no response from BYJU'S. Please do the needful as soon as possible
+3 photos
Was this information helpful?
No (0)
Yes (1)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4161
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information