I have Enrolled my kid into Byjus Program on Jan 3rd 2022 with 1.40 Lac package program from 8th-12th. They offered to cover 7th Grade as well as it is anyways during end of Academic year of 2022.
During onboarding process I also checked on options of cancellation procedure with sales person, as per him the Options are
1. Cancel with in 15 Days where you have to return all the Materials
2. Cancel after 6 successful payments, where you can keep all the Materials delivered so far
So after us trying for couple of months we felt BYJUS were not doing great job in scheduling classes and we lost 2 months of Kids productive time during summer where Byjus didnt schedule any classes. Even after multiple follow ups Byjus didnt care to prep the kids during summer.
So our family decided to let go this program after 6 payments.
I sent an email to [protected]@byjus.com on Jun 7th and till today Jul13th no response from them.
Order ID: BYJUS[protected]
I have a recording of the sales person explaining about the program and cancellation procedure as well, where it is very clear him mentioning about Pot 6 Payments option.
Appreciate any help in this mater Was this information helpful? | 
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