Byjus — Not supporting

Address:

Banglore

I had taken three years course from BYJUS in the if May, 2022. There sales person Mr. Milan Kathariya ([protected]) come at my home and explain about BYJUS. My daughter Kamya was in 1st std. in 2022-23 but he suggest to take LKG, 1st, 2nd three years course for Rs. 56000. I take it and paid from my credit card. He said we take follow up about study on weekly basis any problem come we will sort out. After one month, I realise that this couse is not suitable for my child and raise many times complain for to take back your material 1st year study materials as I not used it and refund my amount after deducting your expense incurred for transportation and as a depreciation but they said amount is not refundable after 15 days. I made call many times to Milan Kathariya but he didn't reply any calls. They said in 2023-24 your child will be 2nd std. so will change your courses and send 2nd std. course but till today no study materials I received for 2nd std. as two months completed for 2023-24 academic year. In last 5-6 no follow up from BYJUS. So want to cancel two years course and want refund my amount of it.