Byju's — online course for my children 8th and 11th standard

Address:

3/312 Virat Khand , Gomti Nagar, Lucknow, Uttar Pradesh, 226010

I had paid rs 15000 to byju's for the purchase of 2 courses for class 8th and class 11th for my children aditya mishra and riya mishra respectively. Subsequently we did not find the product fulfilling our requirement so we asked for the refund of my money. We also asked them to take their tablets from us and start the refund process. We informed them about our decision over phone and via e-mail too. They somehow passed the time and at the end informed us that your money can not be refunded. After lot of followups we were offered some other products but we denied and simply asked our money back. Now for last 1 month nobody has contacted us and we have no information about our money. We are asking them to refund our money first and take back their tablets which are kept in packed condition.

Please resolve my complain.

Regards

Shiva kant misra

F/o riya mishra and aditya mishra

3/312 virat khand

Gomti nagar

Lucknow 226010

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