Byju's — order product not received since more than one month

Address:

Eresh k,S/o Siddappa k,Kuvempu nagar,3rd cross,Siruguppa(p) (tq),bellary (dist),karnataka (state) pincode :583121

Hi Sir,

At the time of order your agent promised will send the product with in a week.
But a month passed still not yet recived .
Its felling bad on your service providing.

Please call me ASAP : [protected].