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[Resolved]  Byju's — packaging issue

My parents bought a course for 16, 000 bucks for me. Placed the order last night the product got delivered yesterday. Outer cover was torn and looked like it was repacked. The package inside looks fine. How can we be sure that it is actually fine? How do i make sure that the package inside has everything that iā€™m actually supposed to receive? I have sent a mail to the academic counselor but have not received any response yet...
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Complaint marked as Resolved Feb 1, 2019

Complaint Status


[Jan 31, 2019] BYJU's customer support has been notified about the posted complaint.
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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2317
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    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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