[Resolved]  Byju's — packaging issue

My parents bought a course for 16, 000 bucks for me. Placed the order last night the product got delivered yesterday. Outer cover was torn and looked like it was repacked. The package inside looks fine. How can we be sure that it is actually fine? How do i make sure that the package inside has everything that i’m actually supposed to receive? I have sent a mail to the academic counselor but have not received any response yet...
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2019
Complaint marked as Resolved 
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Comments

My daughter studied 8th class last year . She has used byju's for improve her result, but not any change in result thats why I have to repeat 8th class again . What's the benefits of what I pay amount for byju's .

Dhanjibhai Rohit
(Riddhi& moksh's father)
Gurugram, Haryana
My daughter studied 8th class last year . She has used byju's for improve her result, but not any change in result thats why I have to repeat 8th class again . What's the benefits of what I pay amount for byju's .

Dhanjibhai Rohit
(Riddhi& moksh's father)
Gurugram, Haryana

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4161
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information