Byjus — Payment Refund

My self Sunil Kumar Pandey I have paid total 73000 rupees.
Order ID SO-[protected]
COUNCILLOR NAME: Saransh Sharma his email id is saransh.[protected]@byjus.com
The reason is cancelling and payment Refund because the councillor didn't tell me the right process of payment. First he asked me to pay only 10000 and after that 14000 more than he is telling me to pay rest of payment 49000 rupees. But after paying 24000 rupees I told him that I can not go ahead and I ask for cancellation but he told me that if I will not pay the Full amount till I will not get the order ID and he will not refund my money. He told me if I will make the full payment then I will get order ID and he will process my refund within 3 to 4 hours. And after I make the full payment now he is not responding my call . Then his colleague sagar call me and telling me that sagar sharma is on the leave and he will be not available for 15days. This is look like that they are cheating with me. I am requesting to byjus to place give me attention on this matter. Otherwise I have to take legal action against Saransh Sharma.