[Resolved]  Byjus — Product cancellation


From Byjus team Mr. Sameer Gour TNL21876183 visited our house for product demo on 19.06.22. He told us about product and he put us pressure and made us to pay for 9 & 10 class fees (5000 admission and 53000 emi). He told all lies and convinced us that proper care will be taken regarding student studies. but fact is after payments done by us, he is also not attending calls nor messages.
From last 1 week (07.07.22 to till date) i am contacting BYJUS cancellation team for product cancellation. some of their mentors contacted and assured for cancellation, but until now i have not received any confirmation for cancellation of product from byjus. now BYJUS team is not at all responding to our calls. byjus mentor (Mr. sameer gour - TNL21876183 who visited our house he told us that we can cancel product with in 15 days if we don't like it. You are requested to cancel this product as per your below refund policy.

Byjus Refund Policy

All Test Preparation course products (CAT/IAS/GATE/UGC-NET/CDS/NDA/CSIR-NET/State PSC) come with a trial period of 7 days and school learning products come with a trial period of 15 days. Within the 15 days of delivery, you can refund the product in case you do not like it.

I have requested for cancellation with in trail period 15days.

Registered mobile number - [protected]
Student : Kartikeya reddy
Mail ID : [protected]@yahoo.com

Payment details
Fullerton EMI - [protected] - 53000
Paytm BYJUS[protected]
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Jul 16, 2022
Complaint marked as Resolved 
resolved by bujus
BYJU's customer support has been notified about the posted complaint.
Complaint comments 


I want to cancel my kid class but nobody responding please cancel our admission plz, abdul wahab mobin

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