Byju's — product change options fraud

Address:

IBC Knowledge Park, Tower D, 4/1, Bannerghatta Main Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029, Bangalore, Karnataka, 560029

We have taken byju's learning product for our son for 10th, 11th and 12th initially. We are not returning product as per policy with in 15 days
We only want to change options that is we want to enrol only for 10th std.

Emi for loan 65000 has not yet been initiated. We are not cancelling product but want product only for 10th std only.
Byju's leaning is not allowing to do so, it is not good marketing strategy to force upon us 11th and 12th study course when my son has not completed 10th the yet.

We are not sure what my son will pursue after 10th he may join diploma or arts.

We are forced to pay 65000 for 11th and 12th study even though we are not interested.
Sent email to [protected]@byjus.com. But they said i have to pay for all standards there is no other way. They even told to ahead with complaint to consumer court in a brazen manner
I was planning to pay for 10th, review it and if good would have definitely purchased 11th and 12th.
But now with this bad experience and their greed for money is same making me rethink.

Thanks and regards
Sanjeev murnal
[protected]@gmail.com
Son name : rishikesh s murnal 10th std