Byju's — Refund amount not received.

Address:

Bangalore

I am Aachal Jain. I have taken byju's premium course in June 2023, then they didn't told me that it was recorded lectures. Right after three days I told them to cancel but they didn't. So, I've to complain to the consumer forum. After that they told me that my course will be cancelled and get full refund. Finally they cancelled the course and loan. But they didn't refund my money though sending mail that refund has processed. And now they are not answering any calls.
I want byju's to give me my money back, because the course is cancelled now. They have taken 13, 000 at the time of registration. This really wasted my time.