Byju's — refund

Address:

Indore, Madhya Pradesh, 452001

On 10th feb byjus team member mr navdeep visited our place after discussion we agree for byjus learning app trial. Mr navdeep clearly told us that total amount will be refund if your ward not like app and even we agree for tablet, whole amount was deducted from card. On 14th feb 2019 we received kit and on 15 feb 2019 called your team for cancellation but your team told us that on 15th day i. E 1 march 2019 we will cancel and refund you. Matter is very clear when 97500/- deducted from my account than why only83795/- refunded and even you told us that we will give courier charge of 690/- so total will be 98190/-, you transferred only 83785.95 /- why?. Bill of bijyus and courier bill already sent. Even you are not answering my call. Please see the matter and refund remaining amount 14404.05/- as early as possible.