Byju's — Refund

We ve purchased byju's for 15 days trial . Within 15 days we informed them we dnt need it and sent mail. Nothing happend. We are constantly following up with them. And they behaving like crooks simply saying higher authority checking will get back to you wait for one weel etc etc..every month emi is taken too..Krishnanunni was the sales representative.he is not even picking the phone now.