Byju's — Refund

We have enrolled our daughter chinmayi for 11th and 12 th class by impulse reaction after a sweet talk by Byju's employee. That is the wrong step we had taken and paid Rs. 151000/- thru credit card. As per cancellation policy of Byju's we have to apply for cancellation within 24 hrs. We applied for same on same day i.e, on 14 th may-2021. But, they said that there will be 15 days free trial and later the person who introduced himself as Byju's scholarship head who lured us in to this trap offered three months free trial thru mail. So we continued. We received tab and 4 10 th class books. No class was
Taken till date. After seeing the progress and Byju's reviews, we decided to ask for complete refund as promised by them. When we applied for the complete refund their employees are playing games once saying that it is out of refund policy, and again saying that tab amount will not be refunded. They are not owning their employees commitments and harassing us and trying to cheat us. I want my complete refund.