Byju's — Refund

We have requested for a refund since 8th june however the company only gives verbal assurances but no email confirmation that we will get the refund. Looks like they are just intentionally delaying and trying to drag this past the refund period, after which we can no longer get our money back. We wish to get an immediate refund. We've been calling everyday and everyday they say someone will call us back that day itself but simply lies. We want our money back