Byju's — Refund Issue

Address:

BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

We have purchased Byju Subscription for 2 years for Class VI and VII and we were asked to pay INR 71800 (Attached is the proposal) for 2 years of subscription which includes the charges for Tablet and course material. We paid INR 12000 upfront and rest INR59800 he told us that you can have Zero Cost EMI for 18 months. Due to some challenges, we decided to cancel the subscription within a 15 days trial period and sent the email. After 1 month follow up we have received a call that INR64851.81 refund will be processed which is INR 6949 lesser than the amount which we have paid. On top already first instalment of INR 3518.54 has been debited from my account.