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Byju's — Refund not received

I have taken the course for my kids 2nd and 6th class and paid full payment for all courses. But when I read the review of byju course found very worst so I cancel the order by sending the mail to [protected]@byjus.com and received the reference no 22403320 on date 13.09.2021. but I am not received my refund. Received only call for continue the course only.

I am not interested in course I clearly denied for course.

Kindly arrange my 137000 to my account at urgent basis.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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