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Byju's — Refund not received

Address:Bangalore Karnataka

I have returned the package to the Byjus at Bangalore but it's 20 days and I haven't received any call regarding this matter. Also on placing n calls and writing mails, the response is zero. This is terrible and I want my refund back asap.kindly help me out with the same.
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    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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