My daughter is studying in Class 4 in Kendraya Vidyalaya in New Delhi as the education in the school is below par from her earlier school as observed by us. So, we were looking for an online tutor/education for building up confidence and personality development in her.
Unfortunately, we contact Byju's, Mr. Shubhanshu Singh had discussed the things with us and obtained all information about my child and arranged counselling, the package was given to us for four years up class seven for all classes of the curriculum and a personality development class was also promised to us at a cost of Rs 50000/- (Fifty thousand only) with tablet.
We paid Rs 5000/- immediately on 24.07.2022. we again paid Rs 50000/- (Fifty thousand) on 01.08.2022 with promise that earlier Rs 5000/- paid on 24.07.2022 will be returned back.
After 10 days, we received a call from byjus mentor Drshan and he told us taht our program is only for 3 years (4rth 5th and 6th) and our child Aadhya was enrolled with some other child Lavanya in sibling case in Bangalore. We were shocked after listening this.
It was mis selling which was never expected from a growing start up in Education system.
So we decided to discontinue the course as byjus has broke our faith and trust in initial stage. They don't give program as per promised and also enroll our child with another child at another location. They also enroll with some other mobile number and some other email id everything is very confusing for us. We never received any written communication from Byjus also about our enrollment. So I request you to cancel our program we don't want to continue more with team byjus .it's looks a fraud case.
Kindly request to byjus team to cancel our program and return back Rs 55000/- immediately.
We mail byjus team almost daily from more then one month but their team never call back us I didn't recieve any call regarding my refund of money from their side when I call to their call centre they told me that their manager call within 24 hr but I didn't received a single call till now.They just wasting our money and time. They even don't provided promised study material, tablet and even we don't able to login with our registered number to take classes. They took money from us and cheated us and even do not provide services also. They are total fraud.
Mansi jain
[protected]
Gaurav Jain
Mobile No [protected]
E mail : [protected]@gmail.com/
[protected]@pnb.co.in/ mansi.[protected]@gmail.com
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