Byjus — refund of the byju's learning kit

Address:

H NO- 11, Kalpna apartment, 201010

I have purchased a byjus learning kit for my kid. It was worth of 60k. We have paid total amount of 60, 000rs.
They also told us if we don't like this we can return it within 15days after a 25hours of study in the tab they provided with a kit. Now, we want to return it and also want our pay back but they are not responding properly and even not attending us in a clear manner. We already mailed us regarding the return and refund of the money but didn't get any response from their side.
They are telling that the child haven't completed his 25hours of study...
I want them to response clearly and want my money back...
60k is a big amount for a middle class family...
The video lessons are of poor quality and giving wrong information to the students
They are doing such a fraud with many families..
If they haven't refund me i will definitely file fir against the company for manipulating innocent people

Contact no - [protected]
Geeta