Byju's — Regarding cancellation of byjus course

Address:

byjs 6th floor,tower d,IBC knowledge park,near dairy circle,bannerghata road,Bangalore-560029

Student name: itte venkata sai vivek
registered number:[protected]
class: 8th
WE DIDN'T GET A CALL FROM SENIOR MANAGER REGARDING CANCELLATION.
we are daily sending mails to all the byju's team, please cancel our course because as our child was not interested and have internet issues .so please understand cancel our course.

daily we call to customer support and speak nearly 2 hours.but every one said that i will get a call back with in 8 pm today itself but from last 25 days, i never get a call.

payment mode _G pay_ref id-BYJGP[protected]_amt-17000
order id:SO-[protected]