Byju's — Regarding cancellation of classes and loans

Address:

6th floor,ibc knowledge park bengaluru,560029

My brother get admisssion in byjus classes and a counseller of byjus that take admission in 5, 6, 7 and 8 grade and attach a loan to it for fees of byjus.but my brother not want to study on byjus, so we call to counseller for cancel it but counseller not pickup my phone .then i call to byjus helpline no.then byjus senior manager monami datta say we are cancel only 6, 7and 8 grade and you have to pay 20000 for cancellation but i want to free cancellation because, my brother not want to study then why we pay 20000.but i paid 20000 on given link by byjus.then no response from byjus for cancellation approval .they not cancel it . i provide attachment of admiision counseller and byjus admisson record.

please help in cancellation and refund mymoney