[Resolved]  Byjus — Regarding cancellation of program and refund or upgrade for my younger son

Website:

www.aakashbyjus.com

My Son had taken up the byjus course for 10 th, 11th and 12th from 2021 Dec . Due to So many issues in the system for the last two year he didnot do well in online class. we id so many compliants to resolve the problem, they coulnot It has been a headache of a thing with the customer care and they are very unsupportive.We were also cheated by the service man who sold us the program by stating that we can shift to offline anytime we liked.After buying the program he went completely unreachable and the customer service of Byjus has been constantly postponing . Now we need to refund the course fee or provide access to my younger son as my elder so is not used the course.