Byju's — regarding cancellation of the course

Address:

560065

I had opted for byju's course for my daughter studying in 6th std, which got activated on 17th november. Due to financial constraints, i called up customer care to cancel the same on 29 and 30th of november, for which i was assured of callback from their representative, which never happened.
I dropped the mail later on for which there was assured callback, which again never happened.

I had initially opted for a 4 year course. Later on i thought of going with 2 year course. But with this pathetic attitude of byju's, i have decided not to go with byju's, neither recommend them.