Byju's — regarding cancellation of the product ticket no.1463263

Address:

400709

I had purchased the byjus products on 2/1/19. It reached on 9/1/19. Since 13/1/19 i am continuously trying to call the concerned persons regarding cancellation and refund within the trial period. I was assured everytime that the person incharge ms dua will call me but she did not call. She only used to send messages that she tried reaching me. Inspite of giving alternate numbers she has not called back or resolved the matter. I want to return the product and request for refund of full amount as promised by byjus personnel mr abhay mishra while purchasing the product.