[Resolved] Byju's — return and refund - ticket number 3743323

Avinash Tyagi 2006

Address:

BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru, Bangalore, Karnataka

Hi BYJUS Team,

As discussed kindly send me complete address where I can ship the Tablet provided by you, as my daughter is not at all comfortable and satisfied with it. So want to give it back and want to get back my refund as per BYJUS policy.!

My child Anishka Tyagi is unable to grasp the study technique. I want to return the study material for 7th and 8th standard.

Requesting you please refund back my token amount and stop EMI further from my account. Please find the attached receipt for more clarification.

Regards
Avinash Tyagi

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Oct 14, 2019

Complaint marked as Resolved

Dear BYJUS Team, My child Anishka Tyagi is unable to grasp the study technique. I want to return the study material for 7th and 8th standard. Requesting you please refund back my token amount and stop EMI further from my account. Please find the attached receipt for more clarification. problem not resolve till now. 7827028310/9911774594

BYJU's customer support has been notified about the posted complaint.

Oct 14, 2019

Updated by Avinash Tyagi 2006 Dear Sir/Ma'am,

We have taken note of your request. Our senior Manager will call you in the next 24-48 hours to understand your concern and help to resolve the same.
For your kind reference, the ticket number is 3743323. Please quote the same while reaching out to us for any further update.